Shipping policy

We aim to ship your order within 48 hours of confirmation.

Delivery times
Standard delivery: 5 to 15 business days (Monday to Friday).
Once your order has shipped, you will receive a confirmation email with a tracking link. Tracking generally becomes available within 4 days of shipment.

Tracking your order
You can track your order's progress by clicking the "View my order" link in your shipping confirmation email.

Important to know
Your package may be held at your post office without a notice in your mailbox. The post office keeps your package for 15 days before returning it to the sender. If a package is returned because it wasn't collected, reshipping costs will be your responsibility.

Order cancellation
You have 2 hours after placing your order to request a cancellation through our contact form. After this period, cancellation is only possible once your order has been fully returned to our warehouse.

Delivery address responsibility
It is your responsibility to provide a complete and accurate address. We cannot be held responsible for delays or losses due to incorrect or incomplete information.